Originally posted by ripsessionkites
Quote: | Originally posted by acampbell
Quote: | Originally posted by sendit
If I were to fly inflatables regularly I don't know if I would choose PL off the bat because their support network in the States is non existent.
From what I have encountered, even US PL/VO dealers are out in the cold as far as support is concerned.
I like flying inflatable kites too (mostly Revs and Vegas) and I'd love to fly a PL inflatable, but I would still like to keep my primary kites as
arcs.
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What planet?
Since VO has reached out direct to dealers about 2 years ago this is not so much true. I stock most PL spares for Arcs (bar parts, etc) here in the
US and can get most anything else in about a week. And they are easy to get on the phone for any support issues. Yes there is usually delay and
uncertainty on the delivery times for new products, but this is common with other makes too, in my experience. |
i have pretty much everything, and the only thing we dont do in house is repairs. I perfer to ship back to PL for most technical repairs.
as for support you are welcome to shoot email my way. ill be all over Canada and USA this coming season along with the pplz from PL NL.
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