Power Kite Forum

Help with the mail

riffclown - 11-5-2014 at 03:38 PM

For reasons I'd rather not get into our mailman started returning our mail as unpitchable.. Anyone have any idea what happens to that mail? I'm missing some pretty important correspondence and a few hundred dollars worth of checks and would appreciate some insight.. Feel free to U2U me if that would be better.

The local postmaster and mail carrier were not in the least bit helpful..

BeamerBob - 11-5-2014 at 03:55 PM

I can't even find what that means. I hope you figure out what's wrong.

riffclown - 11-5-2014 at 04:19 PM

The sticker that has our name on it in our mailbox was somehow "missing" The carrier's response was he thought we'd moved and left no forwarding address.. I'm trying to find out what happens to that mail. (FWIW, we didn't move)

indigo_wolf - 11-5-2014 at 04:24 PM

Was "unpitchable" the exact term they used?

Are you having issues with both inbound and outbound mail or just one?

If you are not getting satisfaction from your local postmaster or mail carrier, kick it up the chain:
Quote:

  1. Call 1-800-275-8777 toll-free to reach the Washington D.C. headquarters of the U.S. postmaster general. The telephone system will prompt you to enter the type of inquiry or complaint you wish to file.

  2. Explain the problem. The office of the U.S. Postal Inspection Service investigates five broad categories of complaints: mail service issues, emergencies, mail fraud, mail theft and identity theft. The Postal Inspection Service provides customer support for general questions.


There is is no longer a "dead letter office" as older forum members might wistfully remember.... found this out the hard way.

This probably won't be very heartening....

Quote:

The United States Postal Service started a dead letter office in 1825 to deal with undeliverable mail. In 2006 approximately 90 million undeliverable-as-addressed (UAA) items ended up in this office; where the rightful owners cannot be identified, the correspondence is destroyed to protect customer privacy, and enclosed items of value are removed. Items of value that cannot be returned are sold at auction, except for pornography and firearms. The auctions also occasionally include items seized by postal inspectors and property being retired from postal service.[citation needed]

These facilities are now known as mail recovery centers (MRC). Other former names include dead letter branch and dead parcel branch. These facilities are not unique to the US Postal Service, and go by different names in other countries. The USPS mail recovery centers are located in Atlanta, Georgia and Saint Paul, Minnesota. An MRC in San Francisco, California was closed on September 13, 2002. Since April 2013, the postal auctions have been held online and include not only material lost in the U.S. but also material from other national postal authorities who consign them to the USPS for auction.


ATB,
Sam

riffclown - 11-5-2014 at 04:30 PM

I have sent specific information to the postmaster general via online complaint As for the missing mails it's just inbound.. My main issue is the sheer amount of money that's missing and the possibility it may not be recoverable..

acampbell - 12-5-2014 at 06:57 AM

Undeliverable mail is usually returned to sender unless it is bulk.

riffclown - 12-5-2014 at 12:09 PM

I must admit that since reporting it to the usps.gov site, I have had good communications. They told me most likely my mail was returned to the senders.