Bad experience with bestkites.com

Now heres a place you might want to avoid! I placed an order with this place on Feb. 29th and then went about my business thinking all good thoughts. Just kinda waiting for my parts to show up in the mail and on about the 10th I started to wonder where my parts were... So I decided to check on my order, It said my order status was pending. This seemed weird because didn't receive any emails saying their would be any delays, So I emailed the guy at bestkites.com and got no response. So I tried to call them with the two phone numbers they had on the site, no response with either one, just voice mail. So now I'm getting a little nervous. The next day (11th) was the same deal. nothing on the voice mail indicated that he was out of town for any specific reason! I mean all I really wanted to know was why my order was pending and when I could expect to receive so I could go out buggying!! So on the third day of no response to either email or phone calls I started checking out stuff and found out that the better business bureau had 5 complaints against him, 4 had been resolved and one that they were getting no response from bestkites. That one was still open... So i went right to pay pal ( the way I payed ) and opened a dispute against bestkites.com. Within an hour he issued me a refund with pay pal, the money is still pending for some reason but I think it's funny that he was so quick to answer their emails and not mine. on my last phone call i had mentioned the better business bureau and I think if I had escalated my dispute to a claim with pay pal it might have locked up his account until it was settled. So i give props to pay pal I also suggest you look elsewhere to find your parts and use this place as a last resort... I just don't know why he wouldn't talk to me?

This is true as far as I know he's not affiliated with BEST kites the product, or I'm sure they would have dropped him by now for making them look bad! But he's probably using a like name to cash in on their public image!

So you did get your money back right ? I will driving by that address on my way to the coast on monday. I could stop in and see whats up if you didn't get your money back. You can't hide from this forum we have people scattered everywhere. Its almost like we are a gang

Quote:

Originally posted by dlish89 So you did get your money back right ? I will driving by that address on my way to the coast on monday. I could stop in and see whats up if you didn't get your money back. You can't hide from this forum we have people scattered everywhere. Its almost like we are a gang

Power Kite Forum - Cracking skulls since 2008.

So..on that same topic..a few Hells Angels ripped up my kite...any takers on taking care of that one? :wink2:

But honestly, thats awesome info. Thanks for the heads up. I think the fact he has open cell foils in his Kitesurfing category is another deterrent.

Quote:

Originally posted by Baluk Yo, reppin' the 5-1-9 crew up in CAN-NAH-DUH. Biotch.

Western CAH-NAH DAH 6-OH-4, Kovered by the K3 !!!

We're hunting a Comp xl Kulpret as we speak :smug:

KEEP YER EYES OUT :flaming:

nice pic with the chimp.....

Quote:

Originally posted by strictlycarved nice pic with the chimp.....

That's a byproduct of searching 'gangsta' in google images

That doesn't surprise me a bit,and I'm sorry to hear that. I expect we'll probably hear more about that place in the future. Hell of a way to do business that's for sure.

Quote:

Originally posted by ThreeMerryWidows I will second the "bad experience" with bestkites.com... I ordered an Eolo buggy and 2 months went by without any return of my emails and phone calls as to where my buggy was... then after about 4 months I got an email that he was waiting for new year models to come. I ordered in January and saw the buggy in August. Credit card was charged in January though...jeeez...

All I can say is you've got a boat-load of more patience than me!?!?! :wow: That's just plain dirty. Glad I'm reading enough to know better than to order from there!!

Lobo :singing:

I remember a few months ago a post going around on here about the same place... Everyone saying it was bad... so Ya be careful..

BUT... Me being Me, ordered my 07 frenzy from the guy,spoke with him ordered over the phone right then, next day he called me back and told me the order was placed and in 3 days the Frenzy was here

So I hear ya and believe, but He was good to me..

show that ja-moc what an Italian chicken loop neck tie is :saint:

Bringing this back to the top for everyone to know.




Well there you have it... I am the new victim of Tony J Maninha owner of Bestkites. No bar, no chicken loop and of course no contact.

Filed with the BBB and contacted my bank, anything else? I hope you are reading this Tony and everyone else who may google bestkites. Hopefully it will slow down futher people that may fall victim to thieving ways.


You sir are a thief. How pathetic is that? Oh, and when I talked to you let's set something straight... I'm not your buddy nor pal, I am a paying costumer who should have received there items as promised by YOU!

Keep the freebie and offer it to the next person.

Hopefully the BBB will make some headway for you! and the top of the page is a good place for this dingbat!!!